Delivery Details / Terms & Conditions

Delivery and installation fee

Within 30 miles of our base at BS39 £160.00 + VAT
Distance Supplement 30 – 60 miles £210.00 + VAT
Distance Supplement 60 – 100 miles £260.00 + VAT
Distance Supplement 100 – 150 miles £310.00 + VAT
Distance Supplement 150 – 200 miles £360.00 + VAT
Distance Supplement 200 – 250 miles £400.00 + VAT

If the distance is further than 250 miles please contact us for a quotation.


Terms and Conditions – Furniture Packages

Clayton and Company Ltd aims to work in fair and ethical partnership with Clients to standards that meet or exceed the Clients’ requirements. These Terms and Conditions form the contractual framework for the relationship between Clayton and Company Ltd and the Clients.



Acceptance of these terms and conditions is implied by the Clients placing an order either verbally or in writing and they shall apply to all subsequent orders unless specifically amended.


Trading Agreements

Clayton and Company Ltd will require receipt of an initial payment with order confirmation (deposit). Upon receipt of the standard 50% deposit, clients may be granted, at the discretion of Clayton and Company Ltd credit account facilities for the remaining balance. Such accounts are payable within 30 days of invoice date. Such credit facilities may be withdrawn or orders suspended or refused if payment terms are not adhered to.

The Company reserves the right to cancel the contract without any liability for consequential loss or damage at any time prior to receipt of this initial payment (deposit).


Contractual Limitations

Upon notification within seven days of delivery, goods supplied with defective materials or workmanship shall be replaced or repaired without charge. The Company shall not be liable for any loss or damage whether direct or consequential arising out of or in connection with any of the goods supplied. The Company shall be entitled to cancel or rescind the contract without liability for loss or damage if its performance is adversely affected by any war, riot, civil commotion, trade dispute, flood, accident, shortage of materials, labour, electricity, fuel or other supply or any other cause whatsoever beyond the Company’s control.


Title, Insurance and Safekeeping

In all circumstances Clayton and Company Ltd shall retain title to goods until paid for in full and the Clients or their Agents or Receivers shall allow unencumbered access for recover of such goods.

Notwithstanding retention of title, project completion date or other contractual considerations, the Clients shall accept responsibility for the safekeeping of goods from the time they are delivered to the Clients’ premises or site. They shall accept liability for all risks including loss, damage or theft. Clients are therefore strongly advised to arrange adequate insurance and security measures.

Where Clayton and Company Ltd arranges to store Clients’ goods, the Company shall be responsible for the safekeeping of such goods. Only where a charge is being made specifically for such storage will Clayton and Company Ltd accept liability for loss, damage or theft.


Health and Safety, Compliance with Legislative Requirements

Clayton and Company Ltd’s Employees and Contractors are subject to the provisions of the Company’s Health and Safety policy, which includes the requirement to stop work if at risk and report any hazards. It also requires compliance with any site safety regulations that are brought to their attention. Clayton and Company Ltd aims to meet the requirements of all relevant legislation including employment law, construction regulations (as far as they are relevant) and product regulations including the Furniture and Furnishings (Fire) (Safety) Regulations. Clayton and Company Ltd maintains product, public and employee liability insurance.


Prices, Specifications, Delivery

Unless otherwise stated, prices quoted will be valid for a period of three months from date of quote/estimate. Estimates and prices are stated exclusive of VAT which will be added at the rate prevailing at dates of invoices.

Specifications for projects may be subject to change by Clayton and Company Ltd due to availability or suitability of specified items, but such changes shall not be detrimental to the project as a whole and the Clients will be consulted where possible on any substantive changes to specification.

Clayton and Company Ltd. shall schedule delivery dates with the Clients in advance but they shall not be liable for the consequences of any delays, whether due to Third Parties, Clients or other cause. Clayton and Company Ltd will wherever possible accommodate schedule changes requested by the Clients, but such changes may not always be possible and may incur extra cost. The Clients shall arrange adequate unhindered access to their premises or site to enable project completion as scheduled.

These terms and conditions of business shall not in any way affect the Clients’ statutory rights.

Clayton and Company Ltd is registered in the UK, number 5297841